Our Services

M3 helps companies with physical operations improve through digital transformation. This may sound complicated. But it’s not. It’s simply a way to bring your customers much closer to your operations while reducing complexity.

Digital roadmap

Digital roadmap

Our clients come to us because they want to make the most of today’s digital possibilities:

  • Some want to understand the full range of possibilities the latest technologies have to offer. Can they improve their forecasting through AI? What would happen if they digitized their asset base?
  • Others want to set new goals as they actively embrace and use digital tools to enhance their daily operations.
  • All of them want to integrate these advantages into their overall organizational ambitions to create a digital roadmap that drives value for their own customer base.
Digital First

Digital First

We love to work with companies who already have a clear Digital First mindset. These companies are usually looking for ways to further expand their digital abilities to meet their unique goals and ambitions. For instance, they might want to:

  • Create a sustainable Last Mile proposition based on their customer’s needs and their unique strengths.
  • Introduce a platform business model – or embrace existing ones – to make the best use of untapped customer value.
  • Scale-up operations fast by developing different growth scenarios in areas such as mechanisation, standardization, business partners and footprint.
Planning and execution

Planning and execution

Many companies start their digital transformation by focusing on internal improvements. We agree, especially if this approach starts with enhancing planning and execution. Forecasting, resource scheduling and capacity allocation are all great areas to introduce or increase a digital approach. However, while many of these companies realize this the place to start…they struggle when it comes to real-world implementation. We can help. We’ll work with you to:

  • Identify areas where a Digital Mindset can add the most value.
  • Design new processes that incorporate digital solutions.
  • Support realization from start to finish.
Transformation

Transformation

We can help transform your organization into a more digital company, where teams have more autonomy, increased customer focus and clear, tangible goals. We’ll work with you to:

  1. Formulate clear objectives based on your strategy.
  2. Select the best-fitting organization model that incorporates components such as an ‘agile at scale’ approach, product-based teams, and more.
  3. Remodel your organizational structure and way of working.

These three basic building blocks will set the groundwork for an agile company that can continue to create sustainable change.

Value from data

Value from data

Imagine having a library full of books you never read. That’s exactly how most companies operate – they fail to get the most value from their existing customer data. We’ll work with you across a broad range of data-related topics such as:

  • What is needed to capture the value of the data we gather?
  • How do we make data-driven/fact-based decisions?
  • What potential data could we gather and what is the value of that data?

Of course, we’ll always link a solid understanding of your operations with your customer data to ensure real impact.

A customer focus

A customer focus

A Digital Mindset allows you to bring your customers closer than ever into your operation. This transparency provides real-time adaptability in areas such as pricing and delivery, which directly leads to an improved customer experience. And we all know how customer expectations have skyrocketed in recent years. We can help you exceed the most stringent customer needs as you:

  • Identify what value can be unlocked by linking your customers much closer to your operation. For instance, how would your customer experience improve if they could discuss their needs with anybody in any department?
  • Decide how to use this added value. Should you focus on loyalty? Premium pricing? Growth?
  • Build a plan and turn it into reality.

From the Blog

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We are here to answer your questions

Would you like to discover more about the many advantages that come from true digital transformation? Contact us.